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We’ll let our customers do the talking.

While we pride ourselves on making the mortgage process as easy and enjoyable as possible, one thing we take seriously is how happy we make our customers. At USA Mortgage, we look at our customers as partners, and we want to be partners for life. Here are just a few of the things they’ve shared about working with us…

37092 Reviews Found. Now showing page 2 of 3710.

Edward P. in Fayetteville, NC

Great Experience on December 25, 2021
Strong commitment to ensuring they went above and beyond to provide the best possible service. Communication and timely updates on the status and way forward. Than you!!
Loan Originator: Jamie Giron-Ventura

Alma R. in Columbus, OH

Great Experience on December 23, 2021
Alec was very helpful and we always had great communication with him. He was always available for us and made the process fast and easy. thank you Alec!
Loan Originator: Alec Hutchison

Brittney A. in Cardington, OH

Great Experience on November 10, 2021
Alec answered all my questions, even if I thought they were dumb. He was really friendly and easy to talk to. He helped out me and my family through every step and issues that came up
Loan Originator: Alec Hutchison

Ashley M. in Smithton, IL

Great Experience on October 20, 2021
Jason was wonderful to work with! As a first time home buyer, I wasn’t sure what I needed to do, but Jason was there every step of the way to help. He made sure I understood all documents and was always available for questions.
Loan Originator: Jason Stanfield

Tina T. in Waco, TX

Great Experience on September 1, 2021
Ian made my first time home purchase the best experience I could have ever asked for! He is professional , yet humble. Ian was always available to answer all of my questions on the “unknown”. No matter how many times I questioned, he always had the answer and never made me feel as if I was a bother. Ian got right to work and did not waste ANY time to make sure we had everything done and ready by the closing date! I will definitely be going through Ian in any future home purchases or refinancing! As well as referring him to anyone I know who is ready to buy!
Loan Originator: Ian Blake

Lesley W. in Ennis, TX

Great Experience on August 25, 2021
Ian is the best. I was originally with a different lender but needed local advice. Ian answered all my questions and the interaction was so positive, I choose to work with Ian instead. He was communicative, knowledgeable, and quick to problem solve. Ian was genuine and supportive throughout all our interactions, which made a stressful situation lighter.
Loan Originator: Ian Blake

Bruce M. in Powell, OH

Great Experience on May 20, 2021
Alec was great communicating with us. Even on weekends and evenings. Was helpful to us as first time buyers. I felt he went above and beyond for us. The fees were less than we thought. The timeline was great. From first contact to securing the mortgage and closing it was less than 5 weeks. We heard that buying a house is stressful and we found the whole process to be stress free.
Loan Originator: Alec Hutchison

Shane M. in Swansea, IL

Great Experience on May 25, 2020
Jason goes above and beyond the typical customer service you would receive on a mortgage or a mortgage refinance. He has incorporated technology into his business and his business processes that makes working with him easier and less time consuming for the customer. Bottom line is that you can trust Jason and at the end of the day he is going to take care of people and make sure their transaction goes smoothly and the customer is satisfied.
Loan Originator: Jason Stanfield

Kyle B. in Semmes, AL

Great Experience on May 24, 2022
Yes the advice, guidance and helpful assistance
Loan Originator: Michael Travis

Christy N. in Eldon, MO

Great Experience on May 24, 2022
Maybe move along a bit quicker. We had a few hang ups here and there. But we all made it thru.
Loan Originator: Mike Ogle

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