As Vice President of Process Improvement, Jonathan leads efforts to enhance internal and customer facing processes. He supports the USA Mortgage Team in developing and implementing functional and digital transformation solutions throughout the organization.
Jonathan joined USA Mortgage in 2021, and has worked in Process Improvement for the last ten years, and in the Financial Services industry for five years.
He earned an undergraduate degree in Finance from Indiana University’s Kelly School of Business, and an MBA from Washington University’s Olin Business School, where he graduated in 2008 with an MBA in Finance and Strategy. He is a certified Lean Six Sigma Black Belt. He has spent the last decade in Process Improvement where he implemented a wide variety of Lean and Six Sigma solutions, achieving value for stakeholders. These experiences led him to realize his calling; helping individuals and companies achieve their goals by unleashing the power of human potential.
A Little More About Jonathan
Outside of work he enjoys spending time with his family, especially in the outdoors. He can be found playing all sorts of sports with his children, especially baseball and soccer and is a big fan of the St. Louis Cardinals and Blues.