He was a really good communicator and kept me in the loop every day.

I recently had the pleasure of working with Mr. Shane as my mortgage agent, and I couldn't be more satisfied with the experience. From the moment we started this journey, Mr. Shane demonstrated exceptional kindness and understanding. He took the time to listen to my concerns and priorities, making me feel valued as a client. What truly stood out was Mr. Shane's unwavering dedication and hard work. He went above and beyond to secure the best mortgage deal for me, tirelessly researching and negotiating on my behalf. His commitment to getting the job done was evident throughout the process. Moreover, Mr. Shane has a remarkable talent for simplifying the complex world of mortgages. He patiently explained every step and term, ensuring I was well-informed and comfortable with the decisions I was making. This made the entire process much smoother and less intimidating. In conclusion, I wholeheartedly recommend Mr. Shane as a mortgage agent. His kindness, understanding, hard work, and ability to simplify the process make him an invaluable partner in what can be a daunting financial endeavor. Thanks to him, I now have the mortgage that perfectly suits my needs, and I couldn't be happier with the outcome.

From start to finish Shane was absolutely amazing!!! He done what we didn't even think was possible & that was get us in a beautiful home for our first home purchase. When we started the process we didn't know if we could even qualify & ended up with even more than we could've dreamed! God is good & I am so glad He sent Shane as our loan officer! He walked us through the entire process & never once got mad or upset no matter how many questions I had or how anxious I got. Lol Good customer service is VERY HARD to find these days but Shane is a perfect example of what it should look like & we need more people like him in this industry & in this world! Thanks so much Shane for helping make our dream come true!!!!

Shane went above and beyond for me and it started before ever getting preapproved. Shane took the time to explain things to me even before we thought moving here was possible, and went to bat for me to ensure I got a roof over my head. He was honest about the short timeline being a problem, but still made things work and we closed in an incredibly short amount of time. Shane kept me in the loop about what was going on and would reassure me it was going okay when I felt overwhelmed by the process. I am so appreciative that I didn’t flag Shane as spam those several months ago because this move would not have happened without his dedication to his clients.

I shopped around for a mortgage, and Shane was great to work with. He answered my questions when I had them, and as a first-time homebuyer, I had many. He was quick to respond and didn't mind doing the extra work that my questions required. He was able to work things so USA Mortgage could match and beat a little bit the best deal I was offered. Then they were able to lock the rate at no cost. The next best deal I was offered wanted a $600 fee to lock the rate. The decision of who to go with turned out to be easy in the end.

Shane was always on top of communicating with us. He went above and beyond to help us and smoothly transition us through the process. He built rapport with us and really cared about what we wanted.

Shane took extra time to figure things out for me and my family. He went above and beyond. He was also personable throughout the whole process and took the extra care needed to help us along the whole process. 10/10 I already referred him to my brother and we both agree we would refer him to others as well. Give this guy a raise he deserves it as he not only earned my business but further business immediately. Loved working with him.

We were a tricky case but Shane worked with us and was very patient in answering all our questions and helping us get where we needed to be.